Privacy Policy

1. Information We Collect

We may collect the following personal information:

• Contact Information: Name, email address, phone number, and mailing or project address.
• Project Information: Construction or remodeling needs, project descriptions, budgets, timelines, and other details submitted through our forms.
• Communication Information: Messages, inquiries, appointment requests, and correspondence.
• Website Usage Information: IP address, browser type, device information, pages visited, cookies, and website analytics data.
• SMS Information: Mobile phone number, messaging preferences, and SMS consent records.

2. How We Use Your Information

We use personal information to:

• Respond to inquiries and provide estimates.
• Schedule consultations and appointments.
• Communicate about construction and remodeling projects.
• Provide customer support and project updates.
• Send SMS notifications, appointment reminders, and service-related communications.
• Send promotional communications when you have provided the required consent.
• Improve our website, services, and customer experience.
• Maintain business records and comply with legal obligations.

3. Information Sharing

We do not sell or rent your personal information.

We may share necessary personal information with:

• Service providers that support our website, customer communications, scheduling, and business operations.
• Contractors, subcontractors, and professional partners when necessary to deliver requested services.
• Government authorities when legally required.
• Other parties with your authorization or as otherwise permitted by law.

4. SMS Messaging and Consent

When you provide your phone number and explicitly opt in to receive text messages from Dreamline Builders Co., you may receive messages related to:

• Appointment confirmations and reminders.
• Estimate requests and consultation scheduling.
• Project updates and customer service.
• Promotional offers, if separately authorized.

Message frequency varies. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to any text message. You may reply HELP for assistance or contact us at izzy@dreamlinebuildersco.com.

Consent to receive SMS messages is not a condition of purchasing any goods or services.

SMS consent is not shared with third parties or affiliates.

5. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and understand visitor interactions.

You can manage cookies through your browser settings. Disabling cookies may affect certain website features.

6. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, disclosure, alteration, or misuse.

However, no internet transmission or electronic storage method is completely secure.

7. Data Retention

We retain personal information only as long as reasonably necessary to provide services, maintain business records, fulfill the purposes described in this policy, and meet applicable legal requirements.

8. Your Privacy Choices

You may contact us to:

• Request access to personal information we maintain about you.
• Request correction or deletion of your information, subject to applicable legal requirements.
• Opt out of promotional emails or SMS communications.
• Ask questions about how your information is handled.

To submit a privacy request, email izzy@dreamlinebuildersco.com.

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites. We encourage visitors to review their privacy policies.

10. Children’s Privacy

Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, or legal requirements.

Any updates will be posted on this page with a revised effective date.

12. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact: